Commercial Assistant in the Internal Sales Department with marketing responsibilities

The Import-Export Peter Hoch GmbH is a successful terrarium company that has been keeping terrarium animals for over 47 years. Our animal facility is unique, comprising over 5,000 terrariums and constantly containing 200-300 different species. Our products are developed and partly produced in-house. They are successfully used by professionals in many zoos and research centres, and we also have simple solutions for beginners and children. Our employees work and research every day to improve our understanding of animals and to provide products and information for species-appropriate terrarium keeping.

Dame mit Blättern in der Hand
Mann am Schreibtisch

To support our team, we are looking for a Sales Assistant to join our sales department as soon as possible. The role combines traditional sales duties with support tasks in marketing.

Our sales and marketing teams work closely together. That is why we are looking for someone who not only enjoys communicating with customers and processing orders reliably, but who is also keen to get involved in marketing matters, contribute ideas and pass on information from the sales team to the marketing team.

The position can be filled on a full-time or part-time basis.
Expected working hours: 25-40 hours per week

The activities include, among others: 

  • Receiving and processing customer orders
  • Order processing and quotation preparation
  • Customer support by telephone and in writing
  • Advising our customers on products and product ranges
  • Handling general customer enquiries
  • Maintenance and updating of customer, product and sales master data
  • Data maintenance in our stock management system
  • General administrative and organisational tasks
  • Close collaboration with Sales and Marketing
  • Support with marketing initiatives and sales campaigns
  • Assisting with the preparation of product information and sales documentation
  • Support in communicating new products, promotions and product range themes
  • Incorporating customer feedback and market information into sales and marketing

THE WORK TASKS REQUIRE

  • A passion for sales and for working with people
  • Enjoy communicating with customers and providing advice over the phone
  • An interest in products, customers and business matters
  • Interested in getting involved in marketing matters as well
  • An independent, structured and reliable approach to work
  • Sense of responsibility and ability to work as part of a team
  • Proficiency in using common IT applications such as Word and Excel
  • Excellent command of written and spoken German
 

THE ADVANTAGES ARE

  • Commercial vocational training or equivalent work experience
  • Experience in internal sales or customer service
  • Knowledge of working with merchandise management systems
  • A good command of English
  • Some experience or an interest in marketing
Zwei Frauen besprechen etwas
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ALL INFORMATION SHORT AND SWEET

  • Permanent - part-time and full-time possible
  • Performance-related remuneration
  • Car park directly in front of the office building
  • Well connected by bus & train, approx. 5 minutes on foot (400 m)
  • Generally flexible working hours between 8 am and 6 pm.
  • A varied role involving responsibility and short decision-making processes

  • The opportunity to contribute your own ideas and play an active part in shaping processes

  • Direct collaboration between sales, marketing and other departments within the company

  • Discounts on the company's products/services
  • 13th monthly salary, holiday and Christmas bonus

Be good at sales – understand marketing – make a difference together!

Do you enjoy communicating with customers, work in a structured way and, at the same time, want to do more than just process orders?

In that case, this role could be exactly the one Correct for you.

With us, you’ll be working at a key interface within the company: close to our customers, close to the sales team and, at the same time, in close collaboration with our marketing department.

 

READY FOR ALL THAT? Then we look forward to receiving your informative application documents!

WE ARE PLEASED about applicants of all ages!

Import Export Peter Hoch GmbH

- Personnel department -

Telephone number: +49 (0)7681/4032-0

Email: robin.schlegel@hoch-rep.com